Returns & Exchanges

Due to the perishable nature of our popcorn products, we cannot accept physical returns, but we are committed to ensuring you love every kernel. If your order didn't meet your flavor expectations or arrived damaged, please reach out to our team within 30 days for a replacement or refund.

Return Process

• 1.
  Review Your Order

  Check your shipment for any signs of damage or missing items and have your order number ready for verification.

• 2.
  Contact Support

  Send an email to our customer experience team at [email protected] with a brief description and photos of the issue.

• 3.
  Claim Processing

  Our team will review your request within 48 hours to determine eligibility for a credit, refund, or fresh replacement.

• 4.
  Resolution

  Once approved, a refund will be issued to your original payment method or a new shipment of popcorn will be dispatched immediately.